1. General Provisions
1.1. This public agreement (hereinafter the "Offer" or the "Agreement") constitutes an official proposal by the Administration of the website missyou.ru, hereinafter referred to as the "Contractor," to provide Services by means of the Website's software and information databases to individuals recognized as "Customers" under the terms of this Offer.
1.2. For the purposes of this Agreement, the Contractor and the Customer are hereinafter jointly referred to as the "Parties."
1.3. In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter the "Civil Code"), this document is a public Offer, and upon acceptance of the terms set out below and payment for the Contractor's services, the person who has Accepted this Offer becomes the Customer.
1.4. In accordance with paragraph 1 of Article 438 of the Civil Code, Acceptance must be full and unconditional.
1.5. In accordance with paragraph 3 of Article 438 of the Civil Code, the performance by the person who has received the Offer, within the period established for its acceptance (during the validity period of this Offer), of actions to fulfill the terms of the Agreement specified herein shall be deemed acceptance of this public Offer.
1.6. The Contractor and the Customer mutually warrant that they possess the legal capacity required to enter into and perform this Agreement.
2. Definitions and Terms
2.1. For the purposes of this Offer, the terms below have the following meanings:
Offer — this public Agreement for the provision of services to the Customer.
Website — the website missyou.ru, on which this Offer is published.
Services — the Services provided by the Contractor, the content and terms of which are set out on the Website, that the Customer intends to receive.
Acceptance of the Offer — full and unconditional acceptance of this public Offer by taking actions to receive the Service and paying for it by cashless transfer using the Contractor's payment details specified on the Website.
Customer — an individual who has Accepted this Offer on the terms set out herein.
Agreement — this Agreement between the Customer and the Contractor for the provision of Services, concluded by Acceptance of this Offer.
3. Subject of the Offer
3.1. The subject of this Offer is the provision of Services to the Customer by the Contractor in accordance with the terms of this Offer.
3.2. The cost of the Services is indicated on the Website.
3.3. The Agreement for the provision of Services is deemed concluded from the moment the funds are credited to the Contractor's settlement account.
4. Terms of Service Provision
4.1. The Contractor provides the Services to the Customer subject to their payment in the amount, manner, and within the time frames specified on this Website.
4.2. Payment for the Services is made by the Customer transferring funds to the Contractor's settlement account using the specified payment details.
4.3. If for any reason the Customer has not received access to the paid Services, they must contact the Contractor's support service.
4.4. Upon its performance, this Agreement shall also be treated as a Certificate of Services Rendered. The Customer accepts the rendered services without signing a corresponding certificate.
4.5. The Contractor reserves the right to terminate the provision of Services to the Customer without refunding the amounts paid by the Customer if the Customer violates the established rules of conduct during the provision of Services. Such violations include, in particular: distribution of advertising messages and spam, use of obscene language, dissemination of knowingly false information, and other actions constituting violations of the legislation of the Russian Federation.
4.6. The Contractor reserves the right to terminate the provision of Services to the Customer without refunding the amounts paid by the Customer if it is established that the Customer has transferred the credentials required to receive the Services to third parties.
5. Rights and Obligations of the Contractor
5.1. The Contractor undertakes to provide the Customer with access to the sections of the Website necessary to receive the ordered and paid Services, using the Customer's account.
5.2. The Contractor is responsible for the storage and processing of the Customer's personal data, ensures the confidentiality of such data, and uses it solely for the proper provision of Services to the Customer.
5.3. The Contractor reserves the right to unilaterally change the time frames (period) of Service provision and the terms of this Offer without prior notice to the Customer by publishing such changes on the Website. New/amended terms published on the Website apply only to newly concluded Agreements.
6. Rights and Obligations of the Customer
6.1. The Customer must provide accurate information about themselves when receiving the relevant Services.
6.2. The Customer undertakes not to reproduce, repeat, copy, sell, or use for any purpose whatsoever the information and materials made available to them in connection with the provision of Services, except for personal use by the Customer themselves, without granting access in any form to any third parties.
7. Liability of the Contractor. Handling of Claims
7.1. For non-performance or improper performance of obligations under this Offer, the Parties bear liability in accordance with the legislation of the Russian Federation.
7.2. The Contractor is not liable for failure to provide (or improper provision of) the Services for reasons beyond the Contractor's control.
7.3. If the Customer has paid for the Services but, for reasons beyond the Contractor's control, has not used them, no refund shall be made.
7.4. All claims regarding the quality of the Services provided, including any claims demanding a refund, must be sent by the Customer to the Contractor's support service. The period for reviewing a Customer's claim is 30 (thirty) calendar days from the date the Contractor receives the claim.
7.5. Taking into account the nature of the Services provided, the Contractor and the Customer undertake, in the event of disputes and disagreements related to the provision of Services, to apply a pre-trial dispute resolution procedure (negotiations, correspondence). If a dispute cannot be resolved out of court, the Parties may apply to the court at the Contractor's location.
8. Term of the Offer. Final Provisions
8.1. This Offer comes into force from the moment of its publication on the Website on the Internet and remains in effect until it is withdrawn/amended by the Contractor.